January 09

CCE1

Time Management (20th Run)

9 Jan (Fri); 9 am - 5 pm

Subordinate Performance Management (14th Run)

14 Jan (Wed); 9 am - 5 pm

Team Performance Management (15th Run)

15 Jan (Thu); 9am - 5 pm

Balanced Scorecard (15th Run)

20 Jan (Tue); 9am - 5 pm

Identifying Key Performance Indicators (6th Run)

21 Jan (Wed); 9 am - 5 pm

February 09

 Interpersonal Communication Skills (19th Run)

6 Feb (Fri); 9 am - 5 pm

Team Leader Skills (6th Run)

10 Feb (Tue); 9am - 5 pm

Thinking Skills Series

Critical Thinking (New)

16 Feb (Mon); 9 am - 5 pm

Thinking Skills Series

Creative Thinking (New)

17 Feb (Tue); 9 am - 5 pm

Thinking Skills Series

Strategic Thinking (17th Run))

18 Feb (Wed); 9 am - 5 pm

Conducting Performance Appraisals (8th Run)

19 Feb (Thu); 9am - 5 pm

Handling Difficult Appraisals (8th Run)

20 Feb (Fri); 9am - 5 pm

Managing People and Relationships (26th Run)

25 & 26 Feb;

(Wed & Thu) 9am - 5 pm

March 09

Problem Solving Skills (15th Run)

6 Mar (Fri); 9am - 5 pm

Competency Profiling System (27th Run)

9 Mar (Mon); 9am - 5 pm

Training Needs Analysis - A Competency-based Approach  (2nd Run)

10 Mar (Tue); 9am - 5 pm

Business Writing Skills (20th Run)

18 Mar (Wed); 9am - 5 pm

Technical Writing Skills (New)

19 Mar (Thu); 9 am - 5 pm

Coping with Difficult Customer Situations (16th Run)

26 Mar (Thu); 9am - 5 pm

Handling Difficult Customer Complaints (16th Run)

27 Mar (Fri); 9am - 5 pm

April  09

Team Member Skills (16th Run)

3 Apr (Fri); 9am - 5 pm

Thinking Skills Series

Strategic Thinking (17th Run))

8 Apr (Wed); 9 am - 5 pm

Applied Psychology in Negotiation (25th Run)

16 Apr (Thu); 9am - 5 pm

Balanced Scorecard (16th Run)

21 Apr (Tue); 9am - 5 pm

Identifying Key Performance Indicators (7th Run)

22 Apr (Wed); 9 am - 5 pm

Making Process Improvement at Work (3rd Run)

27 Apr (Mon); 9am - 5 pm

May  09

Creativity at Work  (14th Run)

8 May (Fri); 9 am - 5 pm

Subordinate Performance Management   (15th Run)

13 May (Wed); 9 am - 5 pm

Team Performance Management (16th Run)

14 May (Thu); 9am - 5 pm

Conducting Performance Appraisals (9th Run)

20 May (Wed); 9am - 5 pm

Handling Difficult Appraisals (9th Run)

21 May (Thu); 9am - 5 pm

Managing People and Relationships (27th Run)

27 & 28 May;

(Wed & Thu) 9am - 5 pm

June  09

Business Writing Skills (21st Run)

3 Jun (Wed); 9am - 5 pm

Technical Writing Skills (2nd Run)

4 Jun (Thu); 9 am - 5 pm

Presentation Skills (19th Run)

12 Jun (Fri); 9am - 5 pm

Team Leader Skills (7th Run)

16 Jun (Tue); 9am - 5 pm

Counseling Employees (10th Run)

25 Jun (Thu); 9am - 5 pm

Coaching and Mentoring Employees (10th Run)

26 Jun (Fri); 9am - 5 pm

July 09

CCE1

Time Management (21st Run)

10 Jul (Fri); 9 am - 5 pm

Balanced Scorecard (16th Run)

21 Jul (Tue); 9am - 5 pm

Identifying Key Performance Indicators (6th Run)

22 Jul (Wed); 9 am - 5 pm

Coping with Difficult Customer Situations (17th Run)

30 Jul (Thu); 9am - 5 pm

Handling Difficult Customer Complaints (17th Run)

31 Jul (Fri); 9am - 5 pm

August 09

 Interpersonal Communication Skills (20th Run)

7 Aug (Fri); 9 am - 5 pm

Applied Psychology in Negotiation (26th Run)

13 Aug (Thu); 9am - 5 pm

Thinking Skills Series

Critical Thinking (2nd Run)

17 Aug (Mon); 9 am - 5 pm

Thinking Skills Series

Creative Thinking (2nd Run)

18 Aug (Tue); 9 am - 5 pm

Thinking Skills Series

Strategic Thinking (18th Run))

19 Aug (Wed); 9 am - 5 pm

Managing People and Relationships (28th Run)

26 & 27 Aug;

(Wed & Thu) 9am - 5 pm

September 09

Business Writing Skills (22nd Run)

12 Sep (Wed); 9am - 5 pm

Technical Writing Skills (3rd Run)

3 Sep (Thu); 9 am - 5 pm

Problem Solving Skills (16th Run)

11 Sep (Fri); 9am - 5 pm

Subordinate Performance Management (16th Run) changed

29 Sep (Tue); 9 am - 5 pm

Team Performance Management (17th Run) changed

30 Sep (Wed); 9am - 5 pm

Making Process Improvement at Work (4th Run)

25 Sep (Fri); 9am - 5 pm

Counseling Employees (11th Run) cancelled

29 Sep (Tue); 9am - 5 pm

Coaching and Mentoring Employees (11th Run) cancelled

30 Sep (Wed); 9am - 5 pm

October 09

Team Member Skills (17th Run)

9 Oct (Fri); 9am - 5 pm

Team Leader Skills (8th Run)

13 Oct (Tue); 9am - 5 pm

Balanced Scorecard (17th Run)

20 Oct (Tue); 9am - 5 pm

Identifying Key Performance Indicators (7th Run)

21 Oct (Wed); 9 am - 5 pm

Coping with Difficult Customer Situations (18th Run)

29 Oct (Thu); 9am - 5 pm

Handling Difficult Customer Complaints (18th Run)

30 Oct  (Fri); 9am - 5 pm

November  09

Creativity at Work  (15th Run)

6 Nov (Fri); 9am - 5 pm

Competency Profiling System (28th Run)

10 Nov (Tue); 9am - 5 pm

Training Needs Analysis - A Competency-based Approach  (3rd Run)

11 Nov (Wed); 9am - 5 pm

Conducting Performance Appraisals (10th Run)

17 Nov (Tue); 9am - 5 pm

Handling Difficult Appraisals (10th Run)

18 Nov (Wed); 9am - 5 pm

Managing People and Relationships (29th Run)

25 & 26 Nov;

(Wed & Thu) 9am - 5 pm

December  09

Business Writing Skills (23rd Run)

2 Dec (Wed); 9am - 5 pm

Technical Writing Skills (4th Run)

3 Dec (Thu); 9 am - 5 pm

Presentation Skills (20th Run)

11 Dec (Fri); 9am - 5 pm

Applied Psychology in Negotiation (26th Run)

17 Dec (Thu); 9am - 5 pm

Team Leader Skills (8th Run)

22 Dec (Tue); 9am - 5 pm

Programme Schedule ends for 2009